This first Knowledge Area is divided into four cathegories to work with in the organizations: Strategy, Management Systems, Operations and Abilities

• Strategy. Cooperation with the organizations Managers designing concepts and solutions on a strategic field
   
  • Strategic Planning.
  • Resources mobilization.
  • Alliances design between companies, third sector and public administrations.
• Management Systems. Support in the design and implementation of management systems in the organizations
   
  • Quality.
  • Stakeholders relationship management.
  • Organizations process management: process design and redesign.
  • Performance indicators: indicators definition, measurement and evaluation.
• Operations. Direct participation in the activities, services and projects
   
  • Project management.
• Abilities. People development to improve professional ability
   
  • Problem analysis.
  • Dialogue/ communication/ negotiation.
  • Oral expression methods.