This first Knowledge Area is divided into four cathegories to work with in the organizations: Strategy, Management Systems, Operations and Abilities
- Strategy. Cooperation with the organizations Managers designing concepts and solutions on a strategic field
- Strategic Planning.
- Resources mobilization.
- Alliances design between companies, third sector and public administrations.
- Management Systems. Support in the design and implementation of management systems in the organizations
- Stakeholders relationship management.
- Organizations process management: process design and redesign.
- Performance indicators: indicators definition, measurement and evaluation.
- Operations. Direct participation in the activities, services and projects
- Abilities. People development to improve professional ability
- Problem analysis.
- Dialogue/ communication/ negotiation.
- Oral expression methods.