Transparency and Access to Information


The management transparency builds trust organizations, improves efficiency and enhances the legitimacy with stakeholders.

Access to public information is a fundamental right that serves as an instrument to exercise other basic rights. For that reason, States must provide themselves with the rules and resources needed to manage transparently their obligations to society, thereby promoting public confidence in the institutions.

Interview in the program “Good morning” with Raquel Ejerique, Terra TV, 2013
Interview in "forum management public: keys for a more efficient"transparency Venezuela, Globovisión, 2010.

From Social Innovation Sustentia work directly with state institutions, local regional and national and international level with reference to international standards and best practices of global transparency.

Likewise, Sustentia places a special emphasis on training, providing theoretical knowledge and accompanying experience, teaching virtual and face-to-face courses on transparency and accountability.

+Access to Information and Civil Society

Public administrations have highly relevant to the work of civil society organizations in monitoring and advocacy role social. Access to public information allows reliable reports on the social, the behavior of public administrations, identify social needs, impacts generated, tendencies, etc..

Sustentia Social innovation supports civil society in the use of the right of access to information as an instrument for the fulfilment of its objectives. Has conducted monitoring in Spain,Perú y Albania, and trained teams of civil society in Venezuela. It also collaborates with the Coalition Pro-Net Access and FOIA.

+Strengthening Public Trust

We support public authorities to identify their challenges and plan the implementation of policies and transparency rules, accountability and access to information.

To that end we have designed a diagnostic methodology to improve transparency and accountability, we have applied both Ministries, Regional governments and municipalities of Venezuela, Perú y Albania.

+Transparency and accountability of public representatives

We provide tools for public representatives conducted an exercise in accountability to society activities.

Sustentia been collaborating for years with various civil society organizations working in the area of ​​transparency of government and public representatives, in the construction of models that respond to citizens' expectations about. Including, Access-Info Europe, Coalition PROACCESS and FOIA Net.




  • On-line course on "Transparency and right of access to information for NGOs", given to the members of the Spanish Confederation of people with disabilities physical and organic (COCEMFE), 2014.
  • “Specialization course in public management: Module No. 4: Transparency in public management”, Union Iberoamericana de Municipalistas – UIM, (Online, 2010 and 2011).
  • “Specialization course in management and political Marketing: Module No. 6: Transparency and ethics in public administration”, Union Iberoamericana de Municipalistas – UIM, (Online, 2010 and 2011).
  • Training of evaluators of Venezuela international transparency in the application of the “Methodology for the improvement of the transparency of the public administrations: Diagnosis and Improvement Plan”, (Venezuela, 2009- 2010).
  • Training of public officials of municipalities and regional Governments on the “Methodology for the improvement of the transparency of the public administrations: Diagnosis and Improvement Plan”, (Peru and Venezuela, 2005- 2010).


  • Lamb, C.(2012).29. Transparency and rights: accountability: a requirement on Social responsibility. Lopez L. (Coord.) and other, “Autonomy and heteronomy of the social responsibility of the company”, pp. 965-994, Editorial COMARES, (Granada, 2012).
  • “An attempt to implement transparency rules”, lessons learned and transparency rules manual aimed at NGOs working in the field of access to information, as a result of the project developed in Peru between the years 2005 and 2007, Press and Society Institute (IPYS) and Open Society Institute (OSI), (Lime, 2007).
  • Lamb, C. Transparency, generators of trust verification and certification. Text base for reflection and discussion in the “Transparency Mechanisms Workshop and Certification Company in CSR”, Observatorio RSC for the Carolina Foundation, Buenos Aires, May 2007.
  • Lamb, C.(2007). Right of access to information and transparency: tools for democracy in an open society. Diego Sanchez, M. (Coord.) and other, “The right of access to public information”, pp. 55-67, Complutenses international seminars, (Madrid, 2007).